BusinessBoxed Limited

Terms of business

Last updated 29 October 2026

This page sets out the terms on which Business Boxed Limited provides consultancy, development and support services. Where a signed statement of work, proposal or master services agreement exists between us, that document takes precedence over these terms where they differ.

1. Who we are

Business Boxed Limited ("we", "us", "our") is a company registered in England and Wales under company number 07946924, with its registered office at Coppice House, Halesfield 7, Telford, TF7 4NA. We trade as Business Boxed and at bbxd.net. You can contact us at mike@bbxd.net or on 07859 881298.

2. Our services

We provide consultancy, implementation, development, integration, migration, health check, code review and support services relating to Microsoft Dynamics 365 Business Central and associated Microsoft technologies. The specific services, deliverables, timescales and fees for each engagement are set out in a written proposal or statement of work which we will agree with you before work begins.

We are an independent consultancy. We are not Microsoft and we do not act on Microsoft's behalf. Microsoft software, licences and online services are provided by Microsoft under Microsoft's own terms, which you accept directly with Microsoft.

3. Quotations, fees and payment

4. Your responsibilities

You agree to provide timely access to the people, systems, environments, data and information we reasonably need to carry out the work; to review and approve deliverables within the agreed timescales; to hold valid licences for the Microsoft products we work on; and to keep appropriate backups of your own data. Where delays on your side affect the timescale or cost of the work, we will tell you as soon as practicable and agree how to proceed.

5. Changes to scope

If you ask us to do work outside the agreed scope, or if information provided to us turns out to be materially inaccurate or incomplete, we will provide a written change request setting out the effect on fees and timescales. No additional work will start until you have approved the change request.

6. Intellectual property

7. Confidentiality

Each of us will keep the other's confidential information confidential, use it only for the purposes of the engagement, and not disclose it to third parties except to staff, contractors and advisers who need to know it and are bound by equivalent obligations, or where disclosure is required by law. This obligation continues after the engagement ends.

8. Data protection

Where we process personal data on your behalf in the course of the services, we do so as your processor under UK GDPR and the Data Protection Act 2018, and in accordance with our privacy policy. We will enter into a data processing agreement with you where required.

9. Warranties and acceptance

We will perform the services with reasonable skill and care and in accordance with good industry practice. Deliverables are accepted when you confirm acceptance in writing or when you use them in a production environment, whichever is earlier. If a deliverable does not conform to its agreed specification and you notify us within 30 days of acceptance, we will correct it at no additional charge. Except as expressly stated, all other warranties are excluded to the extent permitted by law.

10. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, we are not liable for loss of profit, revenue, data, business or goodwill, or for any indirect or consequential loss; and our total liability arising out of or in connection with an engagement is limited to the fees paid by you for that engagement in the 12 months before the claim arose.

11. Term and termination

Either party may end an engagement on 30 days' written notice. Either party may end an engagement immediately if the other commits a material breach that is not remedied within 14 days of notice, or becomes insolvent. On termination you will pay for work performed and expenses incurred up to the termination date, and we will hand over work in progress on payment.

12. Non solicitation

During an engagement and for six months afterwards, neither party will directly solicit for employment any member of the other party's staff who was involved in the engagement, without the other party's written consent.

13. General

These terms, together with the applicable statement of work, form the entire agreement between us. Neither party may assign its rights without the other's consent, except that we may use subcontractors under our supervision. If any provision is found to be unenforceable, the remainder continues in effect. These terms are governed by the laws of England and Wales and the courts of England and Wales have exclusive jurisdiction.

14. Jobs board

The jobs board at bbxd.net/jobs.php is a free service for employers, Dynamics partners and recruitment agencies ("posters") to advertise Microsoft Dynamics 365 Business Central roles, and for candidates to apply. By posting or applying you agree to the following.